Frequently Asked Questions

bidbata is the infrastructure layer for social commerce in Nigeria. We provide social sellers with specialized Link-in-Bio storefronts and frictionless checkout pages that enable buyers to pay and provide delivery details without leaving their social feed.

Every bidbata seller gets a unique link (e.g., bidbata.me/yourname) to put in their Instagram or TikTok bio. This link opens a professional storefront that syncs with your social media posts, making every post shoppable.

Frictionless checkout allows your customers to complete a purchase as a "Guest" without needing to create a bidbata account. This reduces drop-offs and increases your conversion rate.

Bidbata uses Paystack Split Payments. When a buyer completes a transaction, the revenue is automatically split at the source. The seller's share is instantly settled and deposited into your registered bank account.

No. Bidbata does not charge additional payout margins. You only pay a flat monthly subscription fee and a transparent transaction commission based on your tier.

Yes. All payments are processed through secure local rails via Paystack. Funds are only settled to verified sellers, providing an extra layer of trust for your customers.

We offer four tiers: Free (5% commission), Seller (₦1,500/mo, 2.5% comm), Pro Seller (₦4,500/mo, 1.5% comm), and Agency (₦15,000/mo, 0.5% comm). Commissions are capped per transaction to protect your high-ticket sales.

Yes. You can upgrade, downgrade, or cancel your subscription at any time from your account dashboard.

Absolutely. Our Free plan allows you to launch your storefront with zero monthly costs, paying only a 5% commission on successful sales.

Yes. Bidbata connects directly to your Instagram Business account to pull your latest posts and convert them into shoppable storefront listings with one click.

Every product listed on your storefront has full inventory tracking. Quantities are automatically decremented upon successful checkout to prevent overselling.